Think Company
A UX consultancy helping enterprise organizations improve digital products through user research, product strategy, and human-centered design, including UI/UX design, development, and product management.
Conshohocken, PA, USA (+ Philadelphia) · team 100–200 · est. 2007
Score breakdown
Best for
- — Enterprise teams modernizing complex internal tools and customer-facing products.
- — Regulated-industry buyers (healthcare, pharma, financial services) needing a consultancy experienced with compliance-heavy UX.
- — Organizations that want research, design, and engineering under one roof rather than coordinating separate vendors.
Not ideal for
- — Startups or small teams needing a low-cost, subscription-style design partner rather than project consulting.
- — Buyers who require an ongoing embedded designer rather than scoped, project-based engagements.
- — Teams that need published, standardized pricing before starting a conversation.
Engagement
- Model
- Project-based UX consulting
- Rate
- Verify with agency
- Minimum
- Verify with agency
Services
- UX/UI design
- Product design
- User research
- Design systems
- Software development
- Content strategy
- Accessibility
Industries
- Healthcare/medical
- Financial services
- Telecommunications
- Pharmaceuticals
- Media
- Education
Executive summary
Think Company is an enterprise UX consultancy founded in 2007 and based in Conshohocken, PA, with a second base in Philadelphia. Its Evidence Score is carried by recognition and case-study depth: Clutch named it a Global Champion for Product Design and a Global Leader in 2024, its published client roster includes Johnson & Johnson, Merck, Comcast, Vanguard, and MetLife, and it has 18 published case studies spanning healthcare, pharmaceuticals, financial services, and telecom.
The trade-offs are engagement model and review depth. Think Company works as a project-based consultancy rather than an embedded product-design team, and its near-perfect 4.9 Clutch rating is drawn from a moderate 18 reviews for a firm of its tenure. The best fit is an enterprise or regulated-industry team that wants research, design, and engineering under one roof and is comfortable with a scoped consulting relationship rather than a retained, month-to-month design team.
Evidence notes
This profile draws on Think Company’s website, its published case studies, and its Clutch profile. The rating (4.9) and review count (18) are read from Clutch and are point-in-time figures that will shift as new reviews are added. Recognition is scored “strong” (25/25) on the basis of Clutch’s Global Champion for Product Design and Global Leader titles (both 2024) plus a verifiable enterprise client roster (Johnson & Johnson, Merck, Comcast, ADP, Vanguard, MetLife). Pricing is not published, so confirm scope, minimums, and rates directly with the agency.
Strengths
- Nearly two decades of enterprise UX consulting (founded 2007) with a verifiable roster of major clients: Johnson & Johnson, Merck, Comcast, Vanguard, and MetLife.
- Strong third-party recognition: Clutch named Think Company a Global Champion for Product Design in 2024 and a Global Leader in 2024.
- High published case-study volume (18) across regulated, complex domains — healthcare, pharma, financial services, and telecom — rather than a handful of generic portfolio pieces.
- Full-stack capability spanning UX/UI design, research, design systems, and software development, useful for teams that don't want to hand off from design to build.
Potential limitations
- Review volume is modest for the firm's size and tenure: 18 Clutch reviews yield a reviews sub-score of only 4/10, so the near-perfect 4.9 rating rests on a smaller sample than a firm this established might suggest.
- Engagement model is project-based consulting, not an ongoing subscription or embedded design-team model — buyers wanting month-to-month embedded support should confirm this fits before signing.
- Enterprise-consulting scale (100–200 people) and process overhead may exceed what an early-stage or budget-constrained team needs.
- No published pricing; rates and minimums must be negotiated per engagement.
FAQ
What is Think Company best known for?
Enterprise UX consulting for regulated and complex organizations — healthcare, pharma, financial services, and telecom — including work for Johnson & Johnson, Merck, Comcast, Vanguard, and MetLife. Clutch named it a Global Champion for Product Design and a Global Leader in 2024.
Does Think Company offer ongoing embedded design teams?
Think Company is primarily a project-based UX consultancy. Teams that want a designer embedded with their product squad long-term should confirm whether that model is available before committing.
How is Think Company rated?
Its Clutch profile shows roughly 4.9/5 across about 18 reviews as of the last review date. That's a strong rating, though the review volume is moderate for a firm founded in 2007 — treat it as a point-in-time figure.
What industries does Think Company specialize in?
Its published case studies and client roster center on healthcare/medical, financial services, telecommunications, pharmaceuticals, media, and education — generally regulated or complex enterprise environments.
Use these notes as a diligence checklist
If Think Company's enterprise consulting model fits your organization, confirm current pricing, team availability, and case studies close to your industry before committing.
Updated 2026-07-08 · Reviewed by UX Design Agencies editorial team · 3 sources cited