Best Service Design UX Design Agencies
Agencies with confirmed service-design experience — mapping and redesigning end-to-end customer journeys, not just interfaces.
5 agencies with confirmed Service Design experience
Akendi
A UX, CX, and service design consultancy helping organizations align customer research, product strategy, and experience design.
- Best for
- Organizations improving end-to-end customer experiences across multiple touchpoints.
- Engagement
- Research, UX strategy, and service design
- Watch for
- Broader customer experience work than pure product UX design.
Designit
A global design and innovation studio helping organizations create user-centered digital products, services, and customer experiences at enterprise scale.
- Best for
- Enterprise organizations undergoing digital transformation and service redesign.
- Engagement
- UX consulting, service design, and cross-functional product teams
- Watch for
- Better suited to large organizations than early-stage startups or small product teams.
Foolproof
A human-centered design consultancy helping organizations improve customer experiences through UX research, service design, and product innovation.
- Best for
- Enterprises investing in customer experience and service design.
- Engagement
- Research, UX strategy, and service design
- Watch for
- Service design projects are a stronger focus than user interface implementation.
IDEO
A global design and innovation consultancy that pioneered human-centered design, helping organizations create digital products, services, and customer experiences through research-driven innovation.
- Best for
- Enterprises driving digital transformation, organizations solving complex customer experience challenges, or teams seeking innovation strategy alongside UX design.
- Engagement
- Innovation consulting, UX research, service design, and product strategy
- Watch for
- Best suited to large organizations and innovation initiatives rather than ongoing product design execution or embedded design support.
Beyond
A digital experience consultancy helping companies create customer-centered products by combining UX strategy, service design, and technology consulting.
- Best for
- Organizations designing digital products and consumer apps across multiple customer touchpoints.
- Engagement
- Product strategy and UX consulting
- Watch for
- Broader digital transformation focus than product UX alone.