Tangible
A strategic digital agency helping organizations create more intuitive digital products through user research, interaction design, and evidence-based design decisions.
Sydney, Australia · team 2–10 · est. 2014
Score breakdown
Best for
- — Organizations improving complex enterprise software and digital services.
- — Teams wanting UX bundled with broader digital/marketing services (web build, SEO, PPC) from a single vendor.
- — Buyers in Australia/APAC seeking a locally based, research-led digital agency.
Not ideal for
- — Buyers needing a UX specialist rather than a generalist digital/marketing agency.
- — Teams that require independently verifiable client references rather than agency-claimed marquee names.
- — Large enterprise engagements needing a bigger bench than a 2–10 person team can staff.
Engagement
- Model
- Research-led UX consulting
- Rate
- Verify with agency
- Minimum
- Verify with agency
Services
- UX/UI design
- Web design & development
- E-commerce development
- SEO
- PPC advertising
- Content marketing
Industries
- Healthcare
- Financial services
- Retail/e-commerce
- Government
- Arts & entertainment
- FMCG
Executive summary
Tangible is a Sydney-based strategic digital agency founded in 2014, positioning itself around research-led UX and evidence-based design decisions. Its published portfolio includes named case studies for Jean Hailes, Perpetual, and UniBank, spanning healthcare, financial services, and government work.
The Evidence Score reflects real limits on independent verification. Tangible operates as a full-service digital/marketing agency where UX sits alongside SEO, PPC, and content marketing, which scores as “generalist” rather than specialist focus; its Clutch profile currently carries no reviews, so rating and review-volume both score 0; and its highest-profile named clients — Samsung, Qantas, Woolworths — are agency-claimed rather than independently confirmed. The best fit is a buyer who wants UX bundled into a broader digital-marketing engagement rather than a dedicated UX specialist.
Evidence notes
This profile draws on Tangible’s website, its published project pages, and its Clutch profile. Rating and reviews both score 0 because Tangible’s Clutch profile currently carries no reviews, leaving no independent third-party evidence of client satisfaction to score. Recognition is scored “minimal” (8/25): no verifiable design awards were found, and the notable clients Tangible names in its marketing — Samsung, Qantas, Woolworths — are agency-claimed and were not independently confirmed via case studies, so they should be treated as unverified. UX focus is scored “generalist” because Tangible operates as a full-service digital/marketing agency, also offering SEO, PPC advertising, and content marketing, rather than as a UX-only specialist.
Strengths
- A decade-plus of research-led UX and digital strategy work (founded 2014) with a specific, named portfolio spanning healthcare, finance, and government.
- Evidence-based, research-first positioning rather than a purely visual production shop.
- Named, checkable case studies with specific outcomes (Jean Hailes, Perpetual, UniBank) rather than only generic portfolio claims.
- Industry breadth across healthcare, financial services, retail, government, arts, and FMCG suggests adaptability across sectors.
Potential limitations
- Tangible is a full-service digital/marketing agency — UX sits alongside SEO, PPC advertising, and content marketing — so UX focus is scored 'generalist' (6/20) rather than specialist.
- No verifiable third-party review volume: its Clutch profile currently shows no reviews, so both the rating and review-volume factors score 0.
- Marquee clients (Samsung, Qantas, Woolworths) are agency-claimed on Tangible's own materials and were not independently confirmed via published case studies or third-party sources.
- Research and strategy are a stronger focus than ongoing UI production, so teams needing heavy day-to-day UI output may need additional support.
- Small team (2–10) relative to some enterprise UX consultancies in this index, which may limit capacity for large or parallel engagements.
FAQ
Is Tangible a UX-specialist agency?
No. Tangible is a full-service digital agency where UX is one of several offerings alongside SEO, PPC advertising, and content marketing. It is scored 'generalist' for UX focus rather than 'specialist' or 'heavy.'
How is Tangible rated?
There is no independently verifiable review volume to score: Tangible's Clutch profile currently lists no reviews, so the rating and review-volume factors are both 0 pending third-party evidence.
Are Tangible's marquee clients (Samsung, Qantas, Woolworths) confirmed?
These names are agency-claimed on Tangible's own marketing and were not independently confirmed through published case studies. Treat them as unverified until confirmed directly with the agency.
What does Tangible specialize in?
Research-led UX and interaction design, delivered alongside broader digital agency services including web development, e-commerce, SEO, and content marketing.
Use these notes as a diligence checklist
If Tangible's research-led, full-service model fits your needs, verify current pricing and team capacity, and ask for references beyond the agency-claimed client list before committing.
Updated 2026-07-08 · Reviewed by UX Design Agencies editorial team · 3 sources cited